Invitation to Quote No. NP-04/22 for Selection of a Company to Provide Non-Performing Assets’ Collection Services
Media Room

AMERIABANK CJSC is seeking quotations for selection of a company providing non-performing assets’ collection services within the scopes of banking functions performed by the Bank.


The interested companies should meet the following criteria:

availability of specialized lawyers and authorized legal counsels (certificates/licenses should be submitted)

specialized staff (capacity to work with minimum 10,000 clients)

experience in the specified field, in particular with financial institutions

availability of a protected server system 

availability of a system designed for storage of banking and other secret information 

availability of the required software 

organizational and supervisory capacities at judicial (bankruptcy, foreclosure proceedings), extrajudicial and CES stages 

availability of capacities to collect debts by means of selling properties 

availability of a contact center

office conditions 


The price quotation should include the following:

information on expenses subject to reimbursement 

guaranteed minimum collection (in percentage terms)

summary information on other cooperating companies and brief report on the results of previous years

maximum workload per employee


Interested companies should send a bidding package including substantiated information (documented, with pictures) on availability of the above, a price quotation, a copy of the certificate issued by the state register, and a copy of the charter.  

Please send the electronic set of bidding documents to specifying NP-04/22 in the Subject field of the letter. The hard copy of the package should be submitted at 2 V. Sargsyan St., Kamar Business Center, 6th floor, specifying “NP-04/22 - Do not open. For Diana Tonoyan” on the package.   

A cooperation agreement will be signed with the bidder(s) most compliant with the requirements set by Ameriabank CJSC. 

Please also read the file Conflict of Interests and note that companies or individuals are required to inform Ameriabank about any existing or potential conflict of interest situation prior to procurement. In such cases, the respective bidders will not be allowed to participate in the procurement process unless they disclose the conflict of interest in advance and Ameriabank considers it acceptable.

Deadline for bid submission: April 13, 2022, 6:00 p.m.


For more details, please contact:


Yerevan 0010, 2 V. Sargsyan St. 

Phone: (374-10) 56-11-11 

Diana Tonoyan (Senior Procurement Specialist)

Updated 07.04.2022, 9:45
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